Desert Oasis Gown

We want you to be completely satisfied with your purchase! If for any reason you're not, we’ve made returns easy and straightforward.

• Return Fee: A £5 fee applies to all returns.

• Dresses must be returned in its original packaging and state

• Refund Timeframe:
  • Within 14 days of the delivery date: We will refund your original payment method.
  • Between 15 and 30 days of the delivery date: You will be issued store credit for the amount.
  • Over 30 days: Unfortunately, we cannot accept returns for items that are returned more than 30 days after the delivery date.

How to Get Started

• Email us at: bontasiboutique@gmail.com
• Provide your order number and postcode.
• Post your item back to us.

Order Processing

• Orders placed after 12 PM PST will be shipped the next business day.
• Orders placed after 12 PM PST on Fridays will ship the following Monday.
• Please note that the standard shipping option does not guarantee same-day processing and shipping.

Estimated Shipping Times

• FREE Standard Shipping (2-4 Business Days)

International Shipping (Europe, United States, and Australia)

• Shipping Time: 3-8 Business Days
• Cost: £15 (subject to variation based on location)
  We currently offer international shipping to Europe, the United States, and Australia. Please enter your address during checkout, and duties and taxes will automatically be calculated.

International Returns/Exchanges

All international orders are final sale, with the exception of damaged products.
If you receive a damaged product, please send images and email us at bontasiboutique@gmail.com with the subject line: International Order.